Practical information to order


All shipments are made following the formula "money back" you have eight days from the reception to ask for a refund by returning the contents of your order in good condition.


All credit card payments are secured and guaranteed by the system SHERLOC Crédit Lyonnais.


France

Mail colissimo expert of the French position.

Deadlines are: from 2 to 4 days for France and for OM1 OM2 (DOM TOM AND) indicative time: from 5 to 8 days

These shipments are numbered, insured and delivered against a signature.

To obtain insurance in case of damage it is suitable for receiving the package to precede your signature by the mention

"Under control reserve" and inform us promptly of the nature and significance of the observed damage. We then ourselves the statement to postal services while contacting a second expedition.

The cost of these items, depending on package weight and distance will be calculated automatically when ordering online following the grid below.


Internationnal - rest of the world


Two shipping methods are planned

1 Regular Mail of the French position.

These shipments are made at the risk of the buyer (the losses are fortunately rare, damages are unfortunately more common).

The deadlines are:

4 to 8 days to neighboring countries

8 to 15 days for other European countries,

4 to 5  weeks to USA and Canada standard

8 to 12 weeks for the rest of the world.



2 expert Colissimo internationnal

These shipments are numbered, insured and delivered against a signature.

The deadlines are:

4 to 6 days to neighboring countries

4 to 8 days in other European countries,

5 to 10  days to USA and Canada

8 to 15 days for the rest of the world.

Colissimo (rapide avec un numéro de tracking et assuré) Exp STANDARD
Poids France Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 OM1 OM2 Europe* Autres
0 - 1kg 3 8 11 11 11 14 16 20 22 15 22 2 3
1 - 2kg 4 9 12 12 13 16 18 28 30 20 34 3 4
2 - 3kg 5 10 13 13 14 19 22 36 40 25 47 4 5
3 - 4kg 6 11 14 14 16 21 26 40 43 31 59 5 6
4 - 5kg 7 12 15 15 17 25 29 43 45 36 72 6 8
5 - 6kg 8 13 16 16 22 30 33 58 62 41 84 7 10
6 - 7kg 9 14 17 17 24 34 36 65 70 47 97 8 11
7 - 8kg 10 15 18 18 26 36 39 72 78 52 109 9 14
8 - 9kg 11 16 19 19 28 39 43 77 80 57 122 10 16
9 - 10kg 12 17 20 21 29 41 47 81 84 63 134 11 18
10 - 15kg 15 20 21 26 33 56 62 120 120 87 198 14 25
15 - 20kg 20 22 24 32 38 74 78 130 136 114 261 17 32
20 - 25kg 24 25 27 38 45 88 92 170 175 141 325 20 40
25 - 30kg 28 29 31 44 49 90 108 200 201 167 380 27 52

Colissimo (faster with a tracking number and insured)

And areas of countries below.

France: Metropolitan & Monaco

Zone 1: Germany, Belgium, Netherlands and Luxembourg.

Zone 2: United Kingdom, Italy, Spain and Switzerland.

Zone 3: Austria, Ireland and Portugal.

Zone 4: Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Lithuania, Latvia and Denmark.

Zone 5: Greece, Iceland, Finland, Norway, Sweden, Croatia and Romania.

Zone 6: Other countries of Eastern Europe and Algeria, Morocco, Tunisia.

Zone 7: United States, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Africa and the Middle East.

Zone 8: other countries.

OM 1: Guadeloupe (including St Barthélémy and St Martin), Martinique, Reunion, Guyana, Mayotte and Saint Pierre and Miquelon.

OM 2: New Caledonia and Dependencies, French Polynesia, Wallis and Futuna, Southern and Antarctic Fr.

Exp STANDARD

EUROPE * = 0 Zone 1 Zone 6

OTHER = Zone 7 & 8 Zone



Orders are shipped on receipt of payment. Payment by check, postal order or bank transfer

Check payments are accepted only if they are made on a French bank and must be sent to us by mail with a warrant or order letter.

* The payment shall be made at Credit Lyonnais account whose references are as follows,

IBAN: FR32 3000 2032 4700 0007 9036 --- CRLYFRPP R85,

Orders paid by bank transfer are only shipped upon receipt of the credit advice from our bank ..