Practical information to order
All shipments are made following the formula "money back" you have eight days from the reception to ask for a refund by returning the contents of your order in good condition.
All credit card payments are secured and guaranteed by the system SHERLOC Crédit Lyonnais.
France
Mail colissimo expert of the French position.
Deadlines are: from 2 to 4 days for France and for OM1 OM2 (DOM TOM AND) indicative time: from 5 to 8 days
These shipments are numbered, insured and delivered against a signature.
To obtain insurance in case of damage it is suitable for receiving the package to precede your signature by the mention
"Under control reserve" and inform us promptly of the nature and significance of the observed damage. We then ourselves the statement to postal services while contacting a second expedition.
The cost of these items, depending on package weight and distance will be calculated automatically when ordering online following the grid below.
Internationnal - rest of the world
Two shipping methods are planned
1 Regular Mail of the French position.
These shipments are made at the risk of the buyer (the losses are fortunately rare, damages are unfortunately more common).
The deadlines are:
from 8 to 15 days for neighboring countries
except Italy from 15 to 30 days
from 15 to 25 days for other European countries,
4 to 5 weeks for USA and Canada as standard
4-8 weeks for the rest of the world.
2 expert Colissimo internationnal
These shipments are numbered, insured and delivered against a signature.
The deadlines are:
4 to 6 days to neighboring countries
4 to 8 days in other European countries,
5 to 10 days to USA and Canada
8 to 15 days for the rest of the world.
| Colissimo (rapide avec un numéro de tracking et assuré) | Exp STANDARD | ||||||||||||
| Poids | France | Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | Zone 6 | OM1 | OM2 | Europe* | Autres | ||
| 0 - 1kg | 5 | 10 | 13 | 14 | 17 | 23 | 29 | 15 | 22 | 4 | 6 | ||
| 1 - 2kg | 6 | 11 | 14 | 16 | 18 | 32 | 39 | 20 | 34 | 5 | 7 | ||
| 2 - 3kg | 7 | 12 | 15 | 17 | 20 | 41 | 50 | 25 | 47 | 7 | 9 | ||
| 3 - 4kg | 8 | 13 | 16 | 19 | 23 | 47 | 60 | 31 | 59 | 8 | 10 | ||
| 4 - 5kg | 9 | 14 | 17 | 21 | 26 | 54 | 70 | 36 | 72 | 9 | 12 | ||
| 5 - 6kg | 10 | 15 | 18 | 27 | 30 | 65 | 81 | 41 | 84 | 11 | 15 | ||
| 6 - 7kg | 11 | 16 | 19 | 28 | 33 | 74 | 92 | 47 | 97 | 13 | 17 | ||
| 7 - 8kg | 12 | 17 | 20 | 29 | 38 | 82 | 101 | 52 | 109 | 15 | 19 | ||
| 8 - 9kg | 13 | 18 | 21 | 31 | 41 | 87 | 115 | 57 | 122 | 17 | 24 | ||
| 9 - 10kg | 14 | 19 | 22 | 32 | 44 | 91 | 126 | 63 | 134 | 19 | 29 | ||
| 10 - 15kg | 17 | 23 | 26 | 40 | 59 | 131 | 175 | 87 | 198 | 20 | 35 | ||
| 15 - 20kg | 20 | 27 | 31 | 47 | 69 | 148 | 225 | 114 | 261 | 22 | 45 | ||
| 20 - 25kg | 25 | 31 | 35 | 55 | 82 | 191 | 275 | 141 | 325 | 25 | 60 | ||
| 25 - 30kg | 30 | 36 | 39 | 58 | 95 | 220 | 325 | 167 | 380 | 32 | 80 | ||
| Colissimo (rapide avec un numéro de tracking et assuré) | |||||||||||
E
Colissimo (faster with a tracking number and insured)
And areas of countries below.
France: Metropolitan & Monaco
Zone 1: Allemagne, Belgique,Luxembourg, Pays-Bas.
Zone 2: Autriche, Espagne, Irlande,Italie, Portugal, Royaume-Uni.
Zone 3: Danemark, Estonie,Hongrie, Lettonie, Lituanie,Pologne, République Tchèque,Slovaquie, Slovénie, Suède, Suisse.
Zone 4: Croatie, Finlande, Grèce,Islande, Maghreb, Malte, Norvège,Roumanie, Turquie, territoires spécifi ques Espagne et Portugal autres pays Europe de l’Est.
Zone 5: Australie, Canada, Chine, Corée du sud, Etats-Unis, Hong Kong, Inde, Israël, Japon, Russie , Singapour, Thaïlande, Vietnam.
Zone 6: Afrique (hors Maghreb), Amériques (hors Etats-Unis et Canada), Moyen-Orient, autres pays d’Asie, Océanie (hors Australie).
OM 1: Guadeloupe (including St Barthélémy and St Martin), Martinique, Reunion, Guyana, Mayotte and Saint Pierre and Miquelon.
OM 2: New Caledonia and Dependencies, French Polynesia, Wallis and Futuna, Southern and Antarctic Fr.
Exp STANDARD
EUROPE * = 0 Zone 1 Zone 4
OTHER = Zone 5 & 6 Zone
Orders are shipped on receipt of payment. Payment by check, postal order or bank transfer
Check payments are accepted only if they are made on a French bank and must be sent to us by mail with a warrant or order letter.
* The payment shall be made at Credit Lyonnais account whose references are as follows,
IBAN: FR32 3000 2032 4700 0007 9036 --- CRLYFRPP R85,
Orders paid by bank transfer are only shipped upon receipt of the credit advice from our bank ..